Shipping policy

We prioritize delivering your branded and unbranded products on time and in perfect condition. Our delivery service is fast, reliable, and tailored to meet the needs of our customers, whether you’re in Johannesburg, Pretoria, or anywhere across South Africa. Below is a breakdown of our delivery terms and conditions.

1. Delivery Areas

We offer nationwide delivery throughout South Africa. Our courier services ensure that your products reach you efficiently, whether you’re located in Johannesburg, Pretoria, Cape Town, Durban, or any other city or town across the country.

2. Delivery Charges

Free Delivery: Orders over R2000 qualify for free delivery.

Standard Delivery: For orders below R2000, standard delivery fees apply.

These fees will be calculated at checkout based on your location.

3. Third-Party Courier Services

All deliveries are carried out by trusted third-party courier services. Mainly including:

  • The Courier Guy
  • FastWay
  • Aramex
  • PEP Paxi
  • Private courier companies

While we make every effort to ensure timely deliveries, we cannot be held responsible for any delays caused by our courier partners.

 

4. Delivery Damages

While we take every precaution to ensure your products are delivered safely, accidents may happen. If your order arrives damaged, please contact us within 48 hours of receiving your products.

We will work with you to resolve the issue, whether through a replacement or refund, depending on the situation.